Parshv Padmawati Holidays (“we”, “our”, “us”), operating the website https://zaytex.in, is committed to protecting the privacy and personal information of our users. This Privacy Policy explains how we collect, use, store, disclose, and safeguard your information when you visit or make a booking through our website.

By accessing or using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

a) Personal Information

We may collect the following personal details when you use our services:

• Full name

• Contact details (email address, phone number)

• Billing and payment information

• Travel details (flight, hotel, tour, cab, or other booking information)

• Government-issued ID details (only when required by airlines, hotels, or legal authorities)

b) Non-Personal Information

We may automatically collect non-identifiable information such as:

• IP address

• Browser type and version

• Device information

• Pages visited and time spent on the website

• Cookies and usage data

2. How We Use Your Information

We use the collected information for the following purposes:

• To process travel bookings and payments

• To provide customer support and booking assistance

• To send booking confirmations, updates, and important notices

• To process cancellations, refunds, and amendments

• To comply with legal, regulatory, and contractual obligations

• To improve website functionality, performance, and user experience

• To prevent fraud and unauthorized transactions

3. Data Collection Methods

We collect information through:

• Online forms submitted on our website

• Booking and payment processes

• Email, phone, or offline communication

• Cookies and similar tracking technologies

4. Cookies Policy

Our website uses cookies to:

• Enhance user experience

• Analyze website traffic and performance

• Remember user preferences

You can choose to disable cookies through your browser settings. However, some features of the website may not function properly if cookies are disabled.

5. Data Storage & Retention

• Your personal data is stored on secure servers with restricted access.

• We retain personal information only as long as necessary to fulfill booking services, legal obligations, and dispute resolution.

• Payment-related information is handled by secure, PCI-compliant payment gateways. We do not store full credit/debit card details on our servers.

6. Data Sharing & Disclosure

We may share your information only when necessary with:

• Airlines, hotels, tour operators, cab providers, and other travel partners

• Payment gateway providers and financial institutions

• Government or regulatory authorities when required by law

We do not sell, rent, or trade your personal data to third parties for marketing purposes.

7. Data Security Measures

We implement appropriate technical and organizational measures to protect your data, including:

• Secure servers and encrypted connections (SSL)

• Restricted access to personal data

• Regular monitoring for security vulnerabilities

Despite our best efforts, no method of data transmission over the internet is 100% secure. Users share information at their own risk.

8. User Rights & Choices

You have the right to:

• Access your personal information

• Request correction of inaccurate or incomplete data

• Request deletion of your personal data (subject to legal and contractual obligations)

• Withdraw consent for marketing communications

Requests can be made by contacting us via the details provided below.

9. Third-Party Links

Our website may contain links to third-party websites (airlines, hotels, payment gateways, etc.). We are not responsible for the privacy practices or content of those websites. Users are advised to review their privacy policies separately.

10. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from minors.

11. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date. Continued use of the website constitutes acceptance of the revised policy.

12. Contact Information

For any questions, concerns, or requests related to this Privacy Policy, please contact us at:

Parshv Padmawati Holidays
?? Email: zaytextravels@gmail.com
?? Website: https://zaytex.in